Shipping FAQ
Shipping Time:
We usually ship orders within 4-5 business days. Then, depending on where you are located, shipping time may take between 2 to 5 business days.Shipping to Canada
Free shipping on order over $USD99 (approx $CAD130).
The flat shipping fees listed below will be automatically charged to your invoice based on the postal code of the shipping destination.
- Yukon, Northwest Territories / Nouveaux Territoires, Nunavut, Newfoundland / Terreneuve: $USD20 (approx $CAD25)
- Rest of Canada / Ailleurs au Canada: $USD15 (approx $CAD20)
Shipping fees for bulky items:
Due to the bulkier or heavier nature of some products; including the duvets and pillows, a flat shipping fee will be added to your invoice at checkout. The products affected by this Flat Fee for Bulky Items are: Bamboo Duvet, Silk Duvet, Wool Duvet Comforter, Kapok Pillows. Buckwheat pillow
Livraison au Canada
Livraison gratuite pour commande de $USD99 (approx $CAD130) et plus
Les frais de livraison fixes ci-dessous seront ajoutés automatiquement à votre facture en fonction du code postal du destinataire.
- Yukon, Northwest Territories / Nouveaux Territoires, Nunavut, Newfoundland / Terreneuve: $USD20 (approx $CAD25)
- Rest of Canada / Ailleurs au Canada: $USD15 (approx $CAD20)
Frais de livraison pour produits volumineux:
En raison de la nature volumineuse ou lourde de certains produits; y compris les couettes et les oreillers, des frais d'expédition uniformes seront ajoutés à votre facture au moment du paiement. Les produits concernés par ce forfait pour les articles volumineux sont: Duvet de bambou, couette de soie, couette en laine bio et les oreillers en kapok et en écailles de sarrasin
Shipping to USA
Free shipping on orders over $99
The flat shipping fees listed below will be automatically charged to your invoice based on the postal code of the shipping destination.
- Hawaii, Alaska: $20
- Rest of USA / Ailleurs aux États-Unis: $15
Shipping fees for bulky items:
Due to the bulkier or heavier nature of some products; including the duvets and pillows, a flat shipping fee will be added to your invoice at checkout. The products affected by this Flat Fee for Bulky Items are: Bamboo Duvet, Silk Duvet, Wool Duvet Comforter, Kapok Pillows. Buckwheat pillow
Shipping to Europe
Some of our products are available for shipping to Europe. When you reach checkout, the software will tell you if the products you have selected are available for shipping to Europe.
When applicable, a flat fee of $USD50 will be added to your invoice for shipping fees.